Frequently Asked Questions
ORDERS
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Yes! If you see a product on our website or have questions for us, please call 717-625-4066.
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You can request a quote online, call us at 717-625-4066, or you can visit one of our dealers. Find a dealer near with our Dealer Finder.
PRODUCTS
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Pergolas are an open-air structure designed to define space rather than fully shelter it. They typically have an open or slotted roof, allowing sunlight through. They are best for partial shade, visual interest, and enhancing outdoor spaces.
Gazebos are a fully-roofed structure intended to provide complete overhead protection. The solid roof provides shade and weather protection. They are best for maximum shade, shelter from the elements, and a defined outdoor room.
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Our engineer helps us through the design process to ensure that our structures meet code requirements in the areas where we sell.
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You can choose traditional octagon, oval for more space, or rectangle for even more space (ideal roof shape for a hot tub.)
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We do! Our large wood pavilions are popular choices for parks, schools, churches, and even as a centerpiece for a private club or a housing development. These pavilions provide the perfect setting for events or to escape the heat of the summer sun and rainy weather. Contact us for a quote.
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You can choose from vinyl, wood, or western red cedar for gazebos. Pergolas and pavilions are available in vinyl and wood styles.
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We use clear grade, hand selected, kiln dried, pressure-treated pine lumber. We’ve found that it’s far superior to #1 grade, which has more knots.
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All gazebos are built with a solid subfloor system of pressure-treated 2×6 joists, with a minimum of 16″ centers.
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You choose the roof style (Classic, Victorian, etc.), the roof size and shape, wood or vinyl, color, floor type & color, brace style, post & railing style, and roofing material and color.
Having all these options might feel overwhelming, but it’s not. You can rely on us or a helpful dealer in our network to help you build the gazebo of your dreams!
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Many customers choose to top their gazebo or pavilion with a cupola, weathervane, or add screens to keep bugs out. Electrical packages are available too if you wish to have lighting or a fan. For pergolas and pavilions, EZ Shade Curtains are a popular accessory for added shade and comfort.
DELIVERY & SETUP
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Delivery and set up services are available at your request through our nationwide network of trusted dealers. If you’d prefer to assemble the structure yourself, we can deliver your item as a kit, complete with a simple step-by-step assembly guide. You can always call us for help or guidance.
Customize and Quote Now
Our product experts are ready to guide you in finding—or customizing—the perfect pavilion, pergola, or gazebo for your home. Whether you’d like to pick up your structure, have it delivered right to your backyard, or take advantage of our professional setup and removal services, we’ll make the process simple and stress-free.